FAQ

Offer is on ex-work’s basis. Packing charges are extra.
This is not applicable when products are collected from works.

Offer is on ex-work’s basis. Products are sent on ‘Freight To Pay’ basis. This is not applicable when products are collected from works.

No credit is extended.

The products are simple to operate and come with exhaustive operating manuals. Any person with general electrical testing knowledge can install and commission them. Alternative: We can install and commission them against charges.

Products are warranted against manufacturing defects for a period of 12 months from the date of dispatch. This warrantee requires the tester to be sent to factory securely packed and freight paid. Return packing charges and freight are to customer’s account unless collected from factory. Site warranty is provided at extra cost.

The products come with a factory calibration certificate valid for 12 months.

Products can be sent to the factory for recalibration against charges. Calibration at site is also undertaken against charges.

Products can be sent to us for repairs. These should be securely packed and sent freight paid.